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MAAC implemented MAACLink in June 1994. The system began as a shared database of emergency assistance providers--food, utility payments, rent--and has grown into a multi-faceted system with applications across the spectrum of social services. Because of MAACLink's invaluable assistance to the community, the database was awarded a 1999 "Best Practice" award from HUD. In 2003, the Kansas City Homeless Coalition honored MAAC with the Alice G. Walker Award for Community Collaboration. MAACLink has a proven ten-year history of serving the information-gathering and sharing needs of social service agencies serving low-income citizens. The software adapts to collect information about recipients, programs, services, and funds for any social service provider. Essential confidentiality safeguards are built into the system. MAACLink stretches limited resources. Using MAACLink, agencies have access to a database of clients and their services, shared with other MAACLink users in their community. This information-sharing across geographic and political boundaries creates a "virtual social service agency" in a community. Having this information means:
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